如何报告错误

我们的开发团队随时准备查看您可能遇到的任何错误。

我们的官方错误跟踪器可在此处找到: https://www.ventismedia.com/mantis/


您可以在我们的论坛或通过支持报告错误(如果您想分享私人信息)。通过论坛报告错误时,请先检查该错误是否已被其他用户报告,如果是,则将其添加到该报告中,而不是创建新主题。

错误报告说明

  • 适用于 Windows 5/2024+ 的 MediaMonkey/forum/viewtopic.php? f=30&t=86643
  • 适用于 Windows 4 的 MediaMonkey/forum/viewtopic.php ?f=7&t=69
  • Android 版 MediaMonkey :单击菜单 > 帮助 > 发送日志以发送调试日志。然后在 MMA 论坛或帮助台与我们的任何通信中包含日志 ID。

您提供的信息越多,我们修复该问题的可能性就越大。对于难以复制或在某些特定条件下发生的错误尤其如此。在这种情况下,除了调试日志之外,屏幕截图/广播和/或受影响的媒体文件通常也很有帮助。

适用于:

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How to Report a Bug

Our development team is always available to look at any bugs you may come across.

Our official bug tracker is available here: https://www.ventismedia.com/mantis/


You can report bugs on our Forum or via Support (if you want to share private information). When reporting bugs via the forum check first if the bug has already been reported by another user, if so add to that report instead of creating a new topic.

Bug Report Instructions

The more information you include, the better the chances that we’ll be able to fix it. This is especially true for bugs that are difficult to replicate or occur under certain specific conditions. In such cases, in addition to debug log, screenshots/casts and/or the affected media files are often helpful as well.

Applies to: , ,

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