大多数 Android 手机或音乐播放器都使用 MTP 协议通过 USB 进行同步。如果设备已插入,但未显示和/或无法在 Windows 版 MediaMonkey 或 Windows 文件资源管理器中浏览,则 USB 连接或通过 USB 进行的 MTP 通信可能有问题。
在这种情况下,请尝试以下操作:
- 切换 USB 端口 – 通常,使用另一个 USB 端口是可行的,尤其是在 USB 3.0 端口和 USB 2.0 端口之间切换时。即使端口刚才还在工作,也请尝试此操作。
- 切换 USB 线 – 有时,使用另一根 USB 线也可以解决问题。
- 重新启动电脑 – 通常,只需顺利重新启动即可。
- 确保 Android 手机已配置为使用 MTP:
- 插入后,下拉通知并点击 USB 通知
- 将其从“充电设备”、“NDIS”更改为“MTP”
- 确保 USB 驱动程序已正确安装:
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如果以上操作都不适用于您的 Windows 10,您将需要执行一些操作。
1.安装wpdmtp.inf
- 按住 Windows 键,同时按下 R 键。在框中输入 %systemroot%\INF,然后按 Enter。(或者,您也可以使用文件资源管理器并手动转到 C:\Windows\INF)
- 在 Windows 10 地址栏右侧的搜索栏中输入 wpdmtp.inf。
- wpmdmtp.inf 是一个与 MTP 相关的文件,手动安装它可能会解决您的问题,尤其是当您之前看到错误消息“此 INF 中的服务安装部分无效”时。
- 右键单击 wpmdmtp.inf 文件并选择安装。如果系统询问“您是否允许此应用更改您的设备?”,请单击“是”。
- 它应该相当快,一旦完成,请尝试再次连接您的 MTP 设备。
2.安装 MTP USB 设备驱动程序
- 按住 Windows 键并按 R。在打开的运行对话框中,输入 devmgmt.msc 并按 Enter。这将打开设备管理器。(或者,您也可以按 Windows 键并输入设备管理器来搜索它。)
- 展开便携式设备并找到您的设备。如果找不到,请尝试在其他设备下查找,因为对于某些用户来说,它就在该设备下。此外,请确保您的 MTP 设备已连接到您的 PC,否则不会显示。
- 右键单击它,然后选择更新驱动程序软件。
- 选择浏览我的计算机以查找驱动程序软件。
- 单击“让我从计算机上的设备驱动程序列表中选择”。
- 从显示的选项中选择 MTP USB 设备,然后单击下一步。按照安装向导进行安装。
3.下载并安装媒体功能包
此更新主要针对 Windows 10 的 N 和 KN 版本,这些版本不向最终用户提供 Windows Media Player 以及一些相关技术。在某些情况下,安装媒体功能包也可能解决问题。您所要做的就是从 Microsoft 网站下载相应的更新,安装它并重新启动您的 PC。如果您的 PC 是 64 位的,请下载 Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu,这是一个 108.9MB 的包,否则请下载名为 Microsoft-Windows-MediaFeaturePack-OOB-Package.msu 的 72.4MB 包。
您不必遵循上述所有方法,很可能上述三种方法中的任何一种都可以解决您的问题。选择您更熟悉的任何一种方法。
Most Android phones or music players use the MTP protocol to sync over USB. If the device is plugged in, but doesn’t show up and/or can’t be browsed in MediaMonkey for Windows or in Windows File Explorer, there may be a problem with the the USB connection, or the MTP communications that occur over USB.
Try the following in such cases:
- Switch USB Ports – Often, using another USB port works, especially switching between the USB 3.0 port to USB 2.0. Try this even if the port was working a moment ago.
- Switch USB cables – Sometimes, using another USB cable can also fix the problem.
- Restart the PC – Often, a nice and sweet reboot is all it takes.
- Make sure that the Android phone is configured to use MTP:
- When it’s plugged in, pull down the notifications and tap the USB notification
- Change it from ‘Charge device’, ‘NDIS’, to ‘MTP’
- Make sure that the USB driver is installed correctly:
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If none of the above worked for your Windows 10, you will need to perform some operations.
1. Install wpdmtp.inf
- Press and hold the Windows Key and while holding it, press R. Type %systemroot%\INF in the box and hit Enter. (Alternatively, you could just use the file explorer and manually go to C:\Windows\INF)
- Type wpdmtp.inf in the search bar provided to the right of the address bar in Windows 10.
- wpmdmtp.inf is a file related to MTP and installing it manually can possibly resolve your issues, especially when you have previously seen the error message “A service installation section in this INF is invalid“.
- Right-click on the wpmdmtp.inf file and select Install. Click Yes if asked, “Do you want to allow this app to make changes to your device?”
- It should go rather quick and once it’s done try connecting your MTP device again.
2. Install the MTP USB Device Driver
- Press and hold the Windows key and press R. In the run dialogue box that opens, type devmgmt.msc and hit Enter. This will open the device manager. (Alternatively, you can also press the Windows key and type Device manager to search for it.)
- Expand Portable devices and find your device. If you can’t, try looking under Other devices as well because it is under that for some users. Also, make sure your MTP device is connected to your PC, otherwise it won’t show.
- Right-click it, and choose Update Driver Software.
- Select Browse my computer for driver software.
- Click on Let me pick from a list of device drivers on my computer.
- From the options presented, select MTP USB Device, and click next. Follow the installation wizard to install it.
3. Download and install the Media Feature Pack
This update is primarily meant for N and KN versions of Windows 10 which do not offer the Windows Media Player as well as some related technologies to the end user. In some cases, installing the Media Feature Pack might solve the issue as well. All you have to do is download the appropriate update from Microsoft’s Website, install it and reboot your PC. If your PC is 64-bit, download Microsoft-Windows-MediaFeaturePack-OOB-Package_x64.msu which is a 108.9MB package otherwise download the 72.4MB package named Microsoft-Windows-MediaFeaturePack-OOB-Package.msu.
You don’t necessarily have to follow all of the aforementioned methods and most probably any one of the above three methods will solve your problem. Pick anyone you are more comfortable with.
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