网站账户/登录问题（论坛/帮助台）

关于 MediaMonkey 网站帐户

MediaMonkey 网络账号仅用于在我们的论坛或帮助中心发帖——并非必须，但您可以利用它们来监控论坛帖子、通过网站查看您的帮助中心工单或为 wiki 做出贡献。这些网络账号独立于黄金版许可证用户名/注册密钥（后者仅用于激活软件中的黄金版功能）。

要在 MediaMonkey 网站上创建帐户，请访问：
http://www.mediamonkey.com/forum/ucp.php?mode=register

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网站帐户出现问题

如果您在登录我们的网站（论坛、帮助台或Wiki ）时遇到问题，可能是因为：

  1. 您的网站帐户已停用：
    如果您注册了帐户，但从未点击激活邮件中的链接，则可能会出现这种情况。请找到您的确认邮件（可能在垃圾邮件文件夹中），然后点击确认链接。

  2. 您的 MediaMonkey 帐户信息不正确：
    1. 您的 MediaMonkey Gold 许可证用户名和密钥无法用于登录网站。请使用您的 MediaMonkey 网站凭据登录。如果您没有 MediaMonkey 网站帐户，可以免费创建一个。
    2. 您的用户名不正确：
      请务必使用您的网站用户名，而不是您的电子邮件地址。
    3. 您的密码错误。请访问重置密码页面解决此问题。
      重要的：
      • 您必须输入您的电子邮件地址才能重置密码
      • 您必须使用用户名登录
        有些密码管理器会在你重置密码时将你的电子邮件地址保存为用户名，导致登录失败。


如果您仍然无法登录，请创建一个新帐户并提交包含有问题的帐户详细信息的支持单。

注意：登录后，您可以通过用户控制面板更改网站帐户的电子邮件地址或密码。用户名无法更改。

有关的：
MediaMonkey Gold 许可证注册

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Website Account / Login Issues ( Forum / Helpdesk )

About MediaMonkey Website Accounts

MediaMonkey web accounts are used strictly for posting to our forum or helpdesk–they aren’t required to do so, but allow you to monitor Forum threads, view your helpdesk tickets via the website, or contribute to the wiki. These web accounts are independent of Gold license username/registration keys (which are used solely to activate the Gold features in your software).

To create an account on the MediaMonkey website please visit:
http://www.mediamonkey.com/forum/ucp.php?mode=register

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Problems with your Website Account

If you’re having trouble logging in to our web site (Forum, Helpdesk, or Wiki), it may be that:

  1. Your website account is inactive:
    This can occur if you registered an account, but never clicked on the activation e-mail. Find your confirmation email (possibly in your spam folder) and click the confirmation link.

  2. Your MediaMonkey account information is incorrect:
    1. Your MediaMonkey Gold license username and key cannot be used to login to the website. Use your MediaMonkey website credentials. If you don’t have a MediaMonkey website account, you can create one at for free.
    2. Your username is incorrect:
      Make sure to use your site username and not your email address
    3. Your password is incorrect. Visit the reset password page to resolve.
      IMPORTANT:
      • You must enter your email address to reset your password
      • You must use your username to to login
        Some password managers will save your email address as your username when you reset the password causing the login to fail.


If you still can’t log in, please create a new account and submit a support ticket with details of the problematic account.

Note: once you log in, you can change your website account’s email address or password via the User Control Panel . Usernames cannot be changed.

Related:
MediaMonkey Gold License Registration

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