MediaMonkey 无法打开

在某些情况下，当您启动 Windows 版 MediaMonkey 时，Windows 版 MediaMonkey 无法打开。

  1. 硬件加速可能会导致问题。Windows 版 MediaMonkey 将挂在启动画面上（如果已启用），并且窗口不会加载。不会显示错误对话框。此问题可能发生在某些功能不够强大的独立 GPU 型号上。解决方案：
    1. 首先尝试更新你的 GPU 的驱动程序。
    2. 如果更新驱动程序后问题仍然存在，请使用 MediaMonkey_NoGPU.bat（位于 MediaMonkey 安装文件夹中）启动 MediaMonkey，而不是使用 MediaMonkey.exe，以禁用硬件加速。这将指示 MediaMonkey 使用 CPU 而不是 GPU。您可以在 MediaMonkey 中依次选择“工具”>“选项”>“性能”来启用/禁用硬件加速。
  2. MediaMonkey for Windows 数据库文件已损坏，无法打开 MediaMonkey for Windows。这通常会显示错误，表明数据库存在问题。解决方法：
    1. 将MediaMonkey 数据库文件从 mm5.db 重命名为 mm5.db.old
    2. 启动 Windows 版 MediaMonkey
  3. 如果 MediaMonkey 似乎启动了，但随后又关闭，可能是您的杀毒软件将其终止了。这通常是由于误报造成的。在这种情况下，请先检查您的杀毒软件是否有更新，并安装更新的病毒库和/或版本（如有）。
    如果以上方法无法解决问题，如果您觉得可以接受，可以尝试为 MediaMonkey 创建例外，或者暂时禁用杀毒软件（建议在禁用时断开网络连接），以检查是否是此原因导致的问题。如果问题得到解决，请将误报报告给杀毒软件提供商，以便他们更新病毒库。

适用于：

Translated automatically (see original)

MediaMonkey won’t open

Under some circumstances MediaMonkey for Windows fails to open when you start MediaMonkey for Windows.

  1. Hardware Acceleration can cause problems. MediaMonkey for Windows will be hung on the splash screen (if enabled) and the window won’t load. An error dialog won’t be shown. This issue can occur on some Discrete GPU Models that aren’t powerful enough. Solutions:
    1. First try updating the Drivers for your GPU.
    2. If updated drivers doesn’t solve the problem then run MediaMonkey by using MediaMonkey_NoGPU.bat (located in the folder where MediaMonkey is installed) to start MediaMonkey instead of MediaMonkey.exe to disable hardware acceleration. It will instruct MediaMonkey to use the CPU instead of the GPU. Tools > Options > Performance allows you to enable/disable hardware acceleration within MediaMonkey.
  2. The MediaMonkey for Windows database file has a corruption and MediaMonkey for Windows fails to open. This will often show an error indicating an issue with the database. To solve:
    1. Rename the MediaMonkey database file from mm5.db to mm5.db.old
    2. Start MediaMonkey for Windows
  3. If MediaMonkey seems to launch, but then close it may be your Antivirus killing MediaMonkey. This is normally due to a false positive. In this case first check if there is an update to your Antivirus and install updated definitions and/or version if available.
    If that doesn’t resolve the issue, if you’re comfortable with this, you can create an exception for MediaMonkey or temporarily disable the Antivirus (you may want to disconnect from the internet when doing so) to check if this is the issue. If this solves the issue, report the false positive to the Antivirus provider so they can update their definitions.

Applies to:

Hide original

这篇文章有帮助吗？