Apple 设备无法识别（兼容性列表）

iPhone、iPad 和/或 iPod touch 上的 iOS 固件升级可能会导致 Windows 版 MediaMonkey 无法与这些设备正常通信，从而触发“ ……固件与此版本的 MediaMonkey 不兼容”或“请安装桌面版 iTunes”的错误提示。

如果您看到此错误消息，通常意味着以下两种情况之一：

您当前运行的是旧版本的 iTunes 或从 Windows 应用商店下载的 iTunes 版本（该版本与 MediaMonkey不兼容）。您需要安装最新桌面版iTunes（ 64 位版本| 32 位版本）来解决此问题。
笔记：
如果您尝试直接从苹果网站下载 iTunes，最初会显示 Microsoft Windows 应用商店版本。要手动获取桌面版，请向下滚动到“正在查找其他版本？”，然后点击“Windows >”，即可看到桌面版。
– 如果您希望在不安装 iTunes 的情况下使用 iOS 设备驱动程序进行同步，请参阅本文。
您当前运行的是 Windows 版 MediaMonkey 的旧版本，而正在运行的 iTunes 版本或 iOS 设备仅支持较新版本的Windows 版 MediaMonkey 。
Windows 版 MediaMonkey 尚不支持您设备上的固件，我们正在进行更新。

MediaMonkey for Windows 与 Apple iOS 设备的兼容性：

MediaMonkey 2027 alpha / 2024.2.2.3223 新增对 iOS 27 的兼容性

MediaMonkey 2024.2 新增了对 iOS 26 和 iOS 18.6.2 以及 iTunes 12.13.7.1 的兼容性。

MediaMonkey 2024.0 / iPhone 同步插件 18（适用于 MediaMonkey 4）新增对 iOS 18 的兼容性

MediaMonkey 5.0.4.2693 / iPhone Sync Plugin 17 （适用于 MediaMonkey 4）增加了对 iOS 17 的兼容性。

MediaMonkey 5.0.4.2692 / iPhone Sync Plugin 16 （适用于 MediaMonkey 4）增加了对 iOS 16 的兼容性。

MediaMonkey 5.0.3 修复了 32 位 Windows PC 与 iOS 设备同步的兼容性问题。

MediaMonkey 5.0.2 / iPod Sync Plugin （适用于 MediaMonkey 4）修复了与 iTunes 12.12.2 一起使用的 iPod 设备的兼容性

MediaMonkey 5.0.2 / Apple Sync 插件（适用于 MediaMonkey 4）增加了与 iOS 15 设备的兼容性

MediaMonkey 5.0 / 4.1.31 修复与旧款 iPod 和 iTunes 的兼容性问题

MediaMonkey 4.1.30 修复与 iTunes 12.10.9 的兼容性

MediaMonkey 4.1.29 增加了与 iOS 14 设备的兼容性

MediaMonkey 4.1.28 修复与 iOS 13 设备的歌词同步问题

MediaMonkey 4.1.25 / 4.1.26 /4.1.27 兼容：
– 自 2020 年 3 月起，所有运行 iOS 3/4/5/6/7/8/9/11/12/13 的 iPod/iPhone/iPad，前提是安装了 iTunes桌面版
– 所有非 iOS iPod

MediaMonkey 4.1.23 兼容：
– 自 2018 年 10 月起，所有运行 iOS 3/4/5/6/7/8/9/11/12 的 iPod/iPhone/iPad，前提是安装了 iTunes桌面版
– 所有非 iOS iPod

MediaMonkey 4.1.18 兼容：
- 自 2017 年 9 月起，所有运行 iOS 3/4/5/6/7/8/9/10/11 的 iPod/iPhone/iPad，前提是安装了最新版本的 iTunes
– 所有非 iOS iPod

MediaMonkey 4.1.14 兼容：
– 自 2016 年 10 月起，所有运行 iOS 3/4/5/6/7/8/9/10 的 iPod/iPhone/iPad，前提是安装了 iTunes 12.4
– 所有非 iOS iPod

MediaMonkey 4.1.9 兼容：
– 自 2015 年 10 月起，所有运行 iOS 3/4/5/6/7/8/9 的 iPod/iPhone/iPad，只要安装了 iTunes 12.3
– 所有非 iOS iPod

MediaMonkey 4.1.8 兼容：
- 自 2015 年 6 月起，所有运行 iOS 3/4/5/6/7/8.4 的 iPod/iPhone/iPad，前提是安装了 iTunes 12
– 所有非 iOS iPod

MediaMonkey 4.1.5 兼容：
– 自 2014 年 9 月起，所有运行 iOS 3/4/5/6/7/8 的 iPod/iPhone/iPad（包括 iPhone 6 设备），前提是安装了 iTunes 11.4+
– 所有非 iOS iPod

MediaMonkey 4.1.4 兼容：
– 自 2013 年 10 月起，所有运行 iOS 3/4/5/6/7 的 iPod/iPhone/iPad，只要安装了 iTunes 11.1+
– 所有非 iOS iPod，包括 iPod Nano 7G

MediaMonkey 的先前版本 (4.0.7) 兼容：
– 自 2012 年 9 月起，所有运行 iOS 3/4/5/6 的 iPod/iPhone/iPad，只要安装了 iTunes 10.7+
– 所有非 iOS iPod，包括 iPod Nano 7G

注意：MediaMonkey 4 还可以通过以下第三方插件与大多数 iPod、iPad 或 iPhone 同步，该插件使用 iTunes 同步 MediaMonkey 库：
http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/

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适用于： MMW4 、 MMW5+ 、要求

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Apple Device Not Recognized (compatibility list)

Upgrades to the iOS firmware on iPhone, iPad, and/or iPod touch can break MediaMonkey for Windows’s ability to communicate with these devices correctly, triggering an error that the ‘…firmware is not compatible with this version of MediaMonkey‘ OR ‘Please install the desktop version of iTunes.‘

If you see this error message it generally means that either:

You’re running an outdated version of iTunes or the version of iTunes from the Windows Store (which is not compatible with MediaMonkey). You need to install the latest desktop version of iTunes (64-bit version | 32-bit version) to resolve this.
Note:
– if you attempt to download iTunes directly from the Apple site, you’ll initially be presented with the Microsoft Windows Store version. To get to the desktop version manually, scroll down to “Looking for other versions?” and click on “Windows >” and you’ll be presented with the desktop version instead.
– if you prefer to sync using iOS device drivers without installing iTunes, see this article.

You’re running an outdated version of MediaMonkey for Windows, and the version of iTunes that is running or the iOS device is only supported on a more recent release of MediaMonkey for Windows.

MediaMonkey for Windows doesn’t yet support the firmware on your device, and we’re working on an update.

MediaMonkey for Windows Apple iOS Devices Compatibility:

MediaMonkey 2027 alpha / 2024.2.2.3223 add compatibility with iOS 27

MediaMonkey 2024.2 adds compatibility with iOS 26 and iOS 18.6.2 & iTunes 12.13.7.1

MediaMonkey 2024.0 / iPhone Sync Plugin 18 (for MedaMonkey 4) add compatibility with iOS 18

MediaMonkey 5.0.4.2693 / iPhone Sync Plugin 17 (for MediaMonkey 4) add compatibility with iOS 17.

MediaMonkey 5.0.4.2692 / iPhone Sync Plugin 16 (for MediaMonkey 4) add compatibility with iOS 16.

MediaMonkey 5.0.3 fixes compatibility issues for 32-bit Windows PCs syncing with iOS devices.

MediaMonkey 5.0.2 / iPod Sync Plugin (for MediaMonkey 4) fixes compatibility with iPod devices used with iTunes 12.12.2

MediaMonkey 5.0.2 / Apple Sync Plugin (for MediaMonkey 4) add compatibility with iOS 15 devices

MediaMonkey 5.0 / 4.1.31 fix issues with older iPods and iTunes compatibility

MediaMonkey 4.1.30 fixes compatibility with iTunes 12.10.9

MediaMonkey 4.1.29 adds compatibility with iOS 14 devices

MediaMonkey 4.1.28 fixes lyrics synchronization with iOS 13 devices

MediaMonkey 4.1.25 / 4.1.26 /4.1.27 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8/9/11/12/13 that are available as of Mar. 2020, provided iTunes desktop version is installed
– all non-iOS iPods

MediaMonkey 4.1.23 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8/9/11/12 that are available as of Oct. 2018, provided iTunes desktop version is installed
– all non-iOS iPods

MediaMonkey 4.1.18 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8/9/10/11 that are available as of Sept 2017, provided the latest version of iTunes is installed
– all non-iOS iPods

MediaMonkey 4.1.14 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8/9/10 that are available as of Oct 2016, provided iTunes 12.4 is installed
– all non-iOS iPods

MediaMonkey 4.1.9 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8/9 that are available as of Oct 2015, provided iTunes 12.3 is installed
– all non-iOS iPods

MediaMonkey 4.1.8 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8.4 that are available as of June 2015, provided iTunes 12 is installed
– all non-iOS iPods

MediaMonkey 4.1.5 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7/8 that are available as of Sept. 2014 (including iPhone 6 devices), provided iTunes 11.4+ is installed
– all non-iOS iPods

MediaMonkey 4.1.4 is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6/7 that are available as of Oct. 2013, provided iTunes 11.1+ is installed
– all non-iOS iPods including the iPod Nano 7G

The previous release of MediaMonkey (4.0.7) is compatible with:
– all iPods/iPhones/iPads running iOS 3/4/5/6 that are available as of Sept 2012, provided iTunes 10.7+ is installed
– all non-iOS iPods including the iPod Nano 7G

Note: MediaMonkey 4 can also sync with most any iPod, iPad, or iPhone via the following third party addon, which syncs the MediaMonkey library using iTunes:
http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/

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Applies to: MMW4, MMW5+, REQUIREMENTS

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