订购问题

我们与 Paddle 合作，负责处理 MediaMonkey for Windows 的销售交易。如果您遇到交易处理问题，请联系Paddle 客服。

对于产品交付问题，请参阅缺少黄金许可证密钥。

如需技术支持，请联系MediaMonkey 帮助台。

注意：PaddlePaddle 仅能帮助解决 2025 年及以后的 MediaMonkey for Windows 订单的交易问题。无法帮助解决以下问题：

  • MediaMonkey Android 订单
  • 2025 年 1 月 20 日之前的订单。这些订单由 Digital River 的一个部门 My Commerce 处理，但该公司现已停业。

Applies to: ,

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Ordering Issues

We partner with Paddle for processing sales transactions of MediaMonkey for Windows. If you’re having transaction-processing issues, contact Paddle Customer Service.

For product delivery issues, see Missing Gold License key.

For technical support, contact the MediaMonkey Helpdesk.

Note: Paddle can only help with transaction issues for MediaMonkey for Windows orders made in 2025 and on. They cannot help with:

  • MediaMonkey for Android orders
  • Orders prior to Jan. 20, 2025. These were handled by My Commerce, a division of Digital River, that has since gone out of business.

Applies to: ,

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