注册失败：激活失败

MediaMonkey for Windows Gold 许可证密钥需要经过激活流程才能完成注册。如果您收到激活失败的消息，则表示我们的许可系统没有您输入的 MediaMonkey Gold 许可证用户名/密钥的记录。如果您刚刚从我们这里购买了 MediaMonkey，那么这可能是一个暂时性问题，您可以在下次运行 MediaMonkey 时根据提示再次尝试“激活”来解决。

如果激活仍然失败，可能是因为：

  • 您的密钥因许可问题而发生更改，而我们的许可系统不包含更新密钥的记录。
  • 您的许可证是从非关联第三方获得的，并且无效

在这种情况下，黄金功能将保持 14 天的激活状态，以便您有时间完成注册流程。要解决此问题：

  • 如果您从 MediaMonkey 网站购买了许可证，请联系我们的帮助台（销售）并提交工单，主题为“注册失败：无法激活密钥”。请提供您的许可证用户名和密钥，以及包含购买/销售参考编号的原始销售收据。
  • 如果您从第三方获得 v2024 或终身许可证，则需要从我们的网站购买新许可证，因为 v2024 和终身许可证不通过第三方出售（只有 MediaMonkey Gold v4 和 v5 通过附属第三方出售）。

我们会尽快处理此类问题，并提前感谢您的耐心。

有关的
MediaMonkey Gold 购买/许可问题

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Registration failed: Activation failed

MediaMonkey for Windows Gold license keys go through an activation process to complete the registration. If you receive a message that activation failed, it means that our licensing system doesn’t have a record of your MediaMonkey Gold license username/key as entered. If you just purchased MediaMonkey from us, then it’s probably a transient issue and can be resolved by trying to ‘Activate’ again when prompted the next time you run MediaMonkey.

If activation continues to fail, it can be because:

  • Your key was changed in relation to a licensing issue, and our licensing system doesn’t contain a record of the updated key.
  • Your license was obtained from an unaffiliated third party and is invalid

In such cases, Gold functionality will remain active for 14 days, giving you time to complete the registration process. To resolve this:

  • If you purchased your license from the MediaMonkey website, contact our helpdesk (sales) and open a ticket with the subject ‘Registration failed: key cannot be activated’. Provide us with your license username and key and the original sales receipt containing the purchase/sales reference number
  • If you obtained your v2024 or Lifetime license from a third party, you’ll need to purchase a new license from our website, since v2024 and Lifetime licenses are not sold via third parties (only MediaMonkey Gold v4 and v5 were sold via affiliated third parties).

We try to deal with such issues quickly, and thank you in advance for your patience.

Related
MediaMonkey Gold Purchasing/Licensing Issues

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