注册失败：密钥无法注册

MediaMonkey for Windows Gold 许可证密钥需要经过验证流程才能完成注册。如果您收到“密钥无法注册”的消息，则表示我们没有尝试注册 Gold 许可证的许可证密钥/用户名的记录。这可能是因为：

  • 我们的许可系统尚未有您的购买记录（这通常是即时的）
  • 根据您的请求，您的密钥已更改，但我们的许可系统不包含更新密钥的记录
  • 您的许可证无效

如果发生这种情况，黄金功能将保持 14 天的激活状态，以便您有时间完成注册流程。注册流程如下：

  • 联系我们的帮助台（销售）并开具一张主题为“注册失败：无法注册密钥”的票据
  • 向我们提供您的许可证用户名和密钥以及尽可能多的唯一信息，以帮助我们恢复订单。例如：
    • 您可能使用过的其他电子邮件地址
    • 您收到的包含购买/销售参考编号的电子邮件
    • 收据副本

我们会尽快处理此类问题，并提前感谢您的耐心。

有关的
如何使用黄金许可证密钥（错误：您的许可证不正确）

适用设备:

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Registration failed: Key cannot be registered

MediaMonkey for Windows Gold license keys need to go through a validation process to complete the registration process. If you receive a message that the ‘Key cannot be registered’, it means that we don’t have a record of the license key/username that is attempting to register their Gold license. This can be because:

  • Our licensing system doesn’t yet have a record of your purchase (this is normally instantaneous)
  • Your key was changed at your request, and our licensing system doesn’t contain a record of the updated key
  • Your license is invalid

If this occurs, Gold functionality will remain active for 14 days, giving you time to complete the registration process. To complete the registration process:

  • Contact our helpdesk (sales) and open a ticket with the subject ‘Registration failed: key cannot be registered’
  • Provide us with your license username and key and as many unique pieces of information as possible to help us recover the order. e.g.:
    • other e-mail addresses that you may have used
    • e-mail you received containing the purchase/sales reference number
    • a copy of the receipt

We try to deal with such issues quickly, and thank you in advance for your patience.

Related
How to use a Gold License Key (Error: your license is incorrect)

Applies to:

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