注册失败：已过期/注册的是其他产品。正在从早期 MediaMonkey 版本升级。

如果您在使用 MediaMonkey 2024 时收到“注册失败：已过期”或“旧的 xy 许可证无效”错误，则表示您的黄金许可证适用于 MediaMonkey 的早期版本（即它不是 v2024 或终身许可证），您需要购买新的黄金许可证。

同样，如果您收到“您的许可证适用于不同的产品”错误，则表示您的许可证适用于不同操作系统上的 MediaMonkey（只有 Gold Lifetime 许可证才能在 Windows 和 macOS [beta] 版本的 MediaMonkey 上使用）。

无论哪种情况，v5 和 v4 许可证持有者均可享受升级折扣。如果您符合折扣条件但尚未收到优惠券，请使用我们的许可证查询服务查找您的许可证或折扣券。如果查询失败，请联系支持团队，并提供您的原始收据/订单号，我们将为您提供优惠券。

如何使用优惠券代码

注意：部分 v5 用户可能已经拥有优惠券，或者可能不需要优惠券：

  • 2024 年 4 月之后购买 MMW 5.x Gold 许可证的用户在购买时会收到 MMW 2024 Gold 许可证密钥。
  • 2023 年 1 月至 2024 年 3 月期间购买 MMW 5.x Gold 的用户，均在 2024 年 12 月收到一封包含免费 MMW 2024 Gold 许可证密钥的电子邮件。

更多信息： MediaMonkey 许可

关于 Windows 版 MediaMonkey 的当前版本

Windows 版 MediaMonkey 的当前版本是 2024.x（不再支持早期版本）。
MediaMonkey 2024 的新功能
哪里可以下载 MediaMonkey 2024

2024.x 黄金许可证会在 2024 年后到期吗？
否——MediaMonkey for Windows 2024 于 2024 年 12 月发布，与之前的 MediaMonkey 版本一样，MediaMonkey 2024 Gold 许可证将永久适用于 MediaMonkey for Windows 2024.x。正如 MMW 4.x Gold 许可证永久适用于 MMW 4.x 一样，MMW 5.x 许可证也将永久适用于 MMW 5.x。

MMW 2024 将获得多长时间的支持？
我们的政策始终是为黄金许可证购买者提供至少一年的支持更新（尽管根据购买时间，用户通常会获得两年以上的更新）。对于 2024 年 MMW，我们的政策保持不变。

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如何安装/升级到最新版本

升级 MediaMonkey 5 —> 2024：

如果您收到 MediaMonkey 2024 新版本的通知，您可以安装最新的免费版本。如果您之前已通过注册黄金终身许可证解锁了黄金功能，则升级后黄金功能仍将保持解锁状态。如果您没有终身许可证或 MediaMonkey 2024 许可证，您将失去黄金功能（请参阅上文“许可”）。

如果您之前购买过 MediaMonkey 5 Codec Pack，它将继续与 MediaMonkey 2024 一起使用。

升级 MediaMonkey 4 —> 2024 ：

如果您仍在使用 4.x 版本，新版本将默认安装到不同的目录，以便您可以使用任一版本（或者如果您想并行测试，则可以在“便携模式”下安装 2024 版本）。

  1. 当您安装 MediaMonkey 2024 时，它将默认安装到例如 C:\Program Files (x86)\Ventis Media\MediaMonkey（而 MediaMonkey 4 则为 C:\Program Files (x86)\MediaMonkey）。如上所述，这很有用，因为它与 MediaMonkey 4 有很大不同。

    如果从 MediaMonkey 4 的常规安装升级，MediaMonkey 2024 将导入您的数据库和大多数设置。但如果从 MediaMonkey 4 的便携安装升级，MediaMonkey 2024 仅在您满足以下条件时才会导入您的设置：

    • 将 MediaMonkey 2024 以便携模式安装到与 MediaMonkey 4 便携安装相同的目录中。

      或者

    • 从以下位置手动复制MediaMonkey 4 便携式数据库和设置：
       <MediaMonkey 4 便携版安装文件夹>\Portable\

      到：

      <MediaMonkey 2024 便携版安装文件夹>\Portable\

      并且，如果它存在于 MediaMonkey 5 Portable 安装文件夹中，则重命名：

      MM5.DB 到 MM5.DB.BAK
  2. 如果您没有终身或 MediaMonkey 2024 许可证，您将失去黄金功能（请参阅上面的“许可”）。
  3. 如果您购买了适用于 MediaMonkey 4 的“MediaMonkey Codec Pack 2.x”，则它与 MediaMonkey 2024 和 5 不兼容。您需要安装新的“MediaMonkey 5 Codec Pack 3.x”。

升级 MediaMonkey 3 —> 4：

  1. 升级之前，建议维护您的库（转到文件>维护库，然后在 MediaMonkey 3 中选中“优化数据库”。
  2. 安装并运行 MediaMonkey 4 后，它将自动从 MediaMonkey 3.x 导入您的库和大多数设置。但是，如果您没有终身或 MediaMonkey 4 许可证，您将失去 Gold 功能（请参阅下面的“许可”）。
  3. 如果您购买了 MediaMonkey 3 的“AAC 编码器插件”，它将仅适用于音频文件，而不能与 MediaMonkey 4 中的视频功能配合使用。因此建议：
    1. 卸载 AAC 编码器插件
    2. 安装新的 MediaMonkey 编解码器包
  4. 如果您已经在 MediaMonkey 3 中自定义了 DB 位置，则必须手动重新配置 MediaMonkey 4 的 .ini 文件以指向 MM3 数据库。

有关的：
MediaMonkey Gold 购买/许可问题

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Applies to: ,

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Registration failed: Expired / For a different product. Upgrading from earlier MediaMonkey versions.

If you receive a ‘Registration failed: Expired’ or ‘Old x.y license isn’t valid’ error with MediaMonkey 2024, it means that your Gold license is for an earlier version of MediaMonkey (i.e. it isn’t a v2024 or a Lifetime license), and that you need to purchase a new Gold license.

Similarly, if you receive a ‘Your license is for a different product’ error, it means that your license is for MediaMonkey on a different operating system (only Gold Lifetime licenses work on both Windows and macOS [beta] versions of MediaMonkey).

In either case, v5 and v4 license-holders are eligible for discounted upgrades. If you’re eligible for a discount and haven’t received a coupon:, use our license lookup service to access your license or discount coupon. If that fails, contact Support, and provide us with your original receipt / purchase order number and we’ll provide you with a coupon.

How to use a coupon code

Note: some v5 users may already have a coupon or may not need one:

  • Users who purchased MMW 5.x Gold licenses after April 2024 received an MMW 2024 Gold license key at the time of purchase.
  • Anyone who purchased MMW 5.x Gold between January 2023 and March 2024 was emailed a free MMW 2024 Gold license key in December 2024.

More info: MediaMonkey licensing

About the Current Version of MediaMonkey for Windows

The current version of MediaMonkey for Windows is 2024.x (earlier versions are no longer supported).
What’s new in MediaMonkey 2024
Where to download MediaMonkey 2024

Do 2024.x Gold licenses expire after 2024?
No–MediaMonkey for Windows 2024 was released in December 2024, and as with previous versions of MediaMonkey, MediaMonkey 2024 Gold licenses will always work for MediaMonkey for Windows 2024.x. Just as MMW 4.x Gold licenses work perpetually for MMW 4.x; MMW 5.x licenses work perpetually for MMW 5.x.

How long will MMW 2024 be supported?
Our policy has always been to provide Gold license purchasers with at least one year of support updates with their purchase (although depending on when a purchase was made, users usually received 2+ years of updates). Our policy remains unchanged for MMW 2024.

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How to Install/Upgrade to the Latest Version

Upgrading MediaMonkey 5 —> 2024:

If you receive a notification of a new MediaMonkey 2024 version, you can install the latest free version. If you’ve previously unlocked Gold functionality by registering a Gold Lifetime license, the Gold features will remain unlocked after the upgrade. You’ll lose your Gold functionality if you don’t have a Lifetime or MediaMonkey 2024 license (see ‘Licensing’ above).

If you’ve previously purchased the MediaMonkey 5 Codec Pack, it’ll continue working with MediaMonkey 2024.

Upgrading MediaMonkey 4 —> 2024:

If you’re still using version 4.x, the new version installs by default to a different directory so that you can use either version (or if you want to test it out in parallel, you can install version 2024 in ‘Portable mode’).

  1. When you install MediaMonkey 2024, it will install by default to e.g. C:\Program Files (x86)\Ventis Media\MediaMonkey (vs e.g. C:\Program Files (x86)\MediaMonkey for MediaMonkey 4). As mentioned above, this is useful since it is quite different from MediaMonkey 4.

    If upgrading from a regular installation of MediaMonkey 4, MediaMonkey 2024 will import your database and most settings. But if upgrading from a Portable installation of MediaMonkey 4, MediaMonkey 2024 will only import your settings if you:

    • Install MediaMonkey 2024 in Portable mode to the same directory as your MediaMonkey 4 Portable installation.

      OR

    • Manually copy the MediaMonkey 4 portable database and settings from:
      <MediaMonkey 4 Portable Install Folder>\Portable\

      to:

      <MediaMonkey 2024 Portable Install Folder>\Portable\

      and, if it exists in the MediaMonkey 5 Portable install folder, rename:

      MM5.DB to MM5.DB.BAK
  2. You will lose your Gold functionality if you don’t have a Lifetime or MediaMonkey 2024 license (see ‘Licensing’ above).
  3. If you’ve purchased the ‘MediaMonkey Codec Pack 2.x’ for MediaMonkey 4, it’s not compatible with MediaMonkey 2024 and 5. You’ll need to install the new ‘MediaMonkey 5 Codec Pack 3.x’.

Upgrading MediaMonkey 3 —> 4:

  1. Prior to upgrading, it is advisable to maintain your library (go to File > Maintain library, then check “Optimize database” in MediaMonkey 3.
  2. Upon installing and running MediaMonkey 4, it will automatically import your library and most settings from MediaMonkey 3.x. BUT, you will lose your Gold functionality if you don’t have a Lifetime or MediaMonkey 4 license (see ‘Licensing’ below).
  3. If you’ve purchased the ‘AAC Encoder Plugin’ for MediaMonkey 3, it will only work with audio files and will not function with the Video functionality in MediaMonkey 4. It’s therefore advisable to:
    1. Uninstall the AAC Encoder Plugin
    2. Install the new MediaMonkey Codec Pack
  4. If you’ve customized the DB location in MediaMonkey 3, you’ll have to manually reconfigure MediaMonkey 4’s .ini file to point to the MM3 database.

Related:
MediaMonkey Gold Purchasing/Licensing Issues

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